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The "Queue threshold to trigger the offline scenario" setting enables you to automatically switch your chat button to the offline scenario when the number of visitors waiting in the queue of the button's [department](https://support.liveagent.com/420769-Departments-Feature-Overview) reaches a certain limit. This is particularly handy in situations such as preventing long queues on your pricing page, which can deter potential customers. The queue threshold can be set up in the [Online scenario](...

Quick SLA times cheatsheet Cheatsheet Event SLA time Start date Due date Closed date SLA status time Ticket created 3.1. at 05:00 First answer 3.1. 05:00 4.1. 10:00 - 29 hours remaining First assign 3.1. 05:00 3.1. 12:00 - 7 hours remaining First resolve 3.1. 05:00 5.1. 12:00 - 2 days remaining Ticket answered by rule 3.1. at 05:00:03 First answer 3.1. 05:00 4.1. 10:00 - 28 hours remaining First assign 3.1. 05:00 3.1. 12:00 - 6 hours remaining First resolve 3.1. 05:00 5.1. 12:00 - 2...

Personal Information Username (Email) Password Retype password again First Name Last Name Referral ID The ID you wish to have in your affiliate links, e.g. https://domain.com/#myReferralID Parent affiliate The ID of an affiliate who has introduced you to this affiliate program. Additional Information Unused Cash or Credit Notification email Payout methods Payout methodCredit PayPal Bank / Wire transfer ID in Eshop PayPal Email Bank account name Bank account number Bank name Bank code Ban...

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<script type="text/javascript" id="pap_x2s6df8d" src="https://PAP_URL/scripts/hash"></script> <script type="text/javascript"> // Get the URL parameters const urlParams = new URLSearchParams(window.location.search); // Get the values of the URL parameters const email = urlParams.get('email'); const name = urlParams.get('name'); PostAffTracker.setAccountId('default1'); var sale = PostAffTracker.createSale(); sale.setTotalCost('0'); sale.setData1(email); sale.setData2(name); sal...